![]() If this is the case, your smart plug should go back to working properly in a matter of minutes to hours. too much traffic, server error… etc), your smart plug will stop working. If the server is undergoing maintenance or crashes for any reason (i.e. Servers are basically the medium between your smart plug and all the appliances at home. ![]() Manufacturers are usually quick with these patches since all users are affected by the same issue. In this situation, the best thing to do is contact the manufacturer about the issue and wait for another firmware update. However, sometimes a new firmware can come with a pesky bug that causes your plug to turn on and off on its own. #GOSUND SMART PLUG TIMER UPDATE#Some smart plugs automatically update to the latest firmware. This resets all the network settings (port forwarding and DNS) that may cause your smart plug to run into issues. If this happens, a factory reset may do the trick.Ī factory reset won’t revert your firmware back to an old version it’ll just reset your smart plug back to its original settings. Fortunately, a firmware update usually patches up any issues.Įven with the latest software, your smart plug may run into an issue that causes it to crash and reboot. Your smart plug may still be at fault, but it doesn’t have to be internal.īuggy firmware can cause your smart plug to freeze, suddenly stop working, or randomly restart. If the repair shop can’t fix it, maybe it’s time to buy a new smart plug? 4. It’s almost impossible for the repair shop to have a spare chipset for your specific plug. However, this will only work if there’s a problem with the wiring or pin connectors. If your plug fails after the warranty period, you could send it to a repair shop. If all fails, the best approach would be to contact the plug’s manufacturer about a possible return or exchange. Your plug may not power on at all, it may turn on and off randomly, or it may crash when certain tasks are being carried out.Ī faulty plug is quite common in the first few weeks of usage. Now it’s time to start pointing fingers.Īn internal issue with your smart plug can manifest in various ways. Okay, so you’ve given your smart plug plenty of excuses. Two smart plugs a TP Link Kasa and Philips Hue one side by side in a UK wall socket If you suspect your socket isn’t working properly, try another socket. Unfortunately, faulty sockets may also cause your smart plug to turn off and on randomly. ![]() This can be easily discovered by simply plugging in another appliance and confirming there’s no power coming through. Most of the time, a faulty socket means no connection at all. Faulty Socketīefore you start looking into problems with the smart plug, make sure your actual wall socket is working correctly. Some smart plugs display a “connection lost” notification, but others can be more obscure about the dropped connection. If the connection is regained, the smart plug will resume its activities. If your WiFi signal is weak, your smart plug will fail to maintain a connection with the server and may switch off on its own. ![]() If your smart plug appears to be working fine then abruptly turns off (and back on again), this might be related to the WiFi connection. One of the most common (and easiest to fix) issues with smart plugs is connectivity issues. ![]() A WiFi access point is complaining that there is a weak WiFi signal ![]()
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